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Kafka Support Engineer — Cloud-Native Streaming
Job in
Lowell, Middlesex County, Massachusetts, 01856, USA
Listed on 2026-08-30
Listing for:
IBM
Full Time
position Listed on 2026-08-30
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
IBM Software in Lowell, MA is seeking Technical Support Engineers to join a team that bridges client services and engineering. You will help diagnose and fix issues in Confluent deployments, leveraging Apache Kafka and related platforms to ensure customer success.
You’ll work directly with customers, document problems, and contribute to knowledge bases and product documentation. The role emphasizes strong communication, fast issue resolution, and collaboration with the Kafka team.
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