Platform Engineer

Position: Staff Platform Engineer
Why UKG:  At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries.

That’s what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.

About the Team:
We are seeking a Staff Platform Engineer to help design, automate, operate, and continuously improve critical database services across on-premises, private cloud, and public cloud environments.

Our team manages and supports multiple database and messaging platforms, including MongoDB, PostgreSQL, Redis, RabbitMQ, and MySQL. The ideal candidate will bring strong Dev Ops, infrastructure automation, Kubernetes, Linux, and production-operations experience. Database expertise is highly valuable, but candidates do not need to be experts in every database technology.

This role is ideal for an engineer who enjoys building reliable platforms, automating operational processes, troubleshooting complex production issues, and enabling development teams to consume database services through self-service workflows.

About the Role:

Design, build, and operate infrastructure platforms that deliver critical database services elop and maintain infrastructure automation for provisioning, configuration, upgrades, migrations, and lifecycle management.

Manage database services across hybrid environments, including on-premises infrastructure, Open Stack, Kubernetes, and public cloud platforms.

Build and maintain Infrastructure as Code using Terraform and Terragrunt.

Develop and manage Kubernetes deployments, Helm charts, operators, and platform integrations.

Create and improve CI/CD and Git Ops workflows using Git Hub Actions and related automation tools.

Automate certificate management, secrets handling, service upgrades, backup processes, and operational tasks.

Support the full lifecycle of database services, from provisioning and configuration through maintenance, scaling, migration, and decommissioning.

Troubleshoot service failures, provisioning issues, replication problems, performance degradation, capacity constraints, and connectivity issues.

Respond to and resolve P1/P2 production incidents across database, messaging, Kubernetes, Linux, and infrastructure platforms.

Participate in an on-call rotation for mission-critical services.

Improve monitoring, alerting, logging, tracing, and operational visibility using tools such as Prometheus and Grafana.

Define and improve service reliability, availability, scalability, performance, and disaster-recovery capabilities.

Develop runbooks, operational procedures, architecture documentation, and incident knowledge articles.

Review designs and code, establish engineering standards, and provide technical leadership across the platform team.

Mentor engineers and share knowledge related to Dev Ops, infrastructure automation, Kubernetes, Linux, and production operations.

Collaborate with application, security, networking, cloud, and database teams to deliver reliable services that meet business needs.

Identify opportunities to reduce manual effort, improve developer self-service, and strengthen platform consistency across environments.

About You:

Basic Qualifications:

7+ years of experience in software engineering, platform engineering, Dev Ops, SRE, or infrastructure engineering.

Strong hands-on experience supporting production environments and…