Residential Director- Residential
Job in
Lowell, Middlesex County, Massachusetts, 01856, USA
Listing for:
Bridgewell
Full Time
position
Listed on 2026-07-07
Job specializations:
-
Management
Project & Program Management, Operations Management, Healthcare Management
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly
USD
70000.00
90000.00
YEAR
Job Description & How to Apply Below
Position: Residential Director- Residential Living
Bridgewell strengthens communities by providing an unmatched range of social and human services that empower people with disabilities and other life challenges to live safe, self‑directed, and productive lives. Bridgewell delivers support through community housing, day programs, outpatient treatment, recovery services, education, and employment training. We’re committed to helping people in need, from those with autism to people with substance use disorders, become engaged members of their communities.
Bridgewell is also the industry leader in developing innovative offerings responding to unmet or emerging needs.
Connecting People with Possibilities
Mission
:
Bridgewell inspires hope and empowers people experiencing life challenges to achieve their fullest potential.
Summary
:
The Residential Director provides support and supervision to a group of residential program managers and programs.
Schedule
:
Monday - Friday 9:00am-5:00pm (40 hours) On‑Call required
Essential Duties and Responsibilities Hire, train and directly supervise Residential Managers to ensure that performance standards are upheld and that all individuals are working in accordance with agency requirements, mission, goals and principles.Provide leadership to all staff by creating a positive work climate and creating a cohesive team environment.Promote the professional growth of all staff through coaching, mentoring and continuous training.Oversee the referral, intake, transfer, and discharge process for all assigned programs.Ensure ongoing systems for measuring quality of services and compliance with DDS regulations, CARF and Bridgewell policies and procedures.Ensure that services are maintained according to DDS, CARF and all applicable regulatory standards, and Bridgewell policies and procedures.Ensure compliance with program budgets through consistent monitoring of financial analysis and various reports.Build and maintain positive relationships with funding sources, community groups, families, and other service providers.Participate in committees as assigned.Provide interim program leadership during Residential Manager absence or vacancy.Give regular constructive feedback and recognition to direct reports to further develop their skills and capabilities and foster an environment which promotes growth and development.Conduct timely Performance Evaluation meetings and ensure performance standards are met; proactively address performance concerns, working with program management and Human Resources, as appropriate.Ensure employees maintain certifications (such as CPR/1st Aid, MAP, PPS and PABC, as required) and complete all other mandatory training requirements based on Bridgewell policies and the program's funding sources.Identify internal and external talent for key open positions within their areas of responsibility and help direct reports build a strong talent pipeline and succession planning through internal and external recruitment.Build strong teams within their areas of responsibility and create an environment that fosters employee engagement through regular recognition, employee appreciation and people development.Role models the core philosophy of universal supports and promotes Bridgewell's values: dignity, respect, caring, integrity, safety and wellness across their teams.Serve as On‑Call Director on a rotating basis with other Directors.Work with Human Resources and management on employee concerns that arise, determining mentoring/training needs, developmental opportunities and disciplinary action as needed within assigned clusters.Other duties as assigned.Required Education/Experience
Master's Degree in related field is preferred with a minimum of 3-5 years of experience working with people with Developmental Disabilities. ORBachelor's degree in related field required with a minimum of 5-7 years of experience working with people with Developmental Disabilities.A minimum of 3-5 years of supervisory and team leadership experience is required.A minimum of 3-5 years of experience in budget management is required.Working experience in understanding the clinical needs of the people served is required.A valid US driver's…
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