Brand Ambassador

CLASSIFICATION/STATUS:
Temporary, Per Diem, Hourly Employee, Non-Exempt

WORK LOCATION:

Onsite Events, Must be New England-BasedDEPARTMENT: CSD - Community Engagement

REPORTS TO:

Events & Activations Manager JOB LEVEL: 1 - FoundationalAREAS OF IMPACT:
Community Events and Activations

SUPERVISORY RESPONSIBILITIES:

No direct reportWHO YOU ARE:

YOUR ROLE & IMPACT AT ASGAs part of a purposeful team at ASG, an integrated marketing agency that powers progress for corporations, nonprofits, government agencies, and the communities they serve, the Brand Ambassador is a self-motivated, community-oriented professional dedicated to coordinating and supporting event activities for ASG. In this role, the Brand Ambassador collaborates closely with our Community Engagement staff to ensure the seamless and successful execution of events and activities, serving as a key representative of ASG’s mission in the community.

YOUR RESPONSIBILITIES Staff onsite events.

Participate proactively with the public and clients.

Follow work plans and directions from Event & Activation Managers and other ASG staff members.

Track materials and swag distributed at events or throughout the community.

Ensure that service standards and quality measures are met.

Handle logistics, such as event promotion and on-site vendor management.

Use data and tracking tools for events and other community engagement work, such as lead trackers and surveys.

Support facilitation of small group discussions and activities to encourage community participation and gather feedback.

Take clear and organized notes during events, ensuring key insights and action items are documented and shared with the ASG team.

Make incoming and outgoing calls for various clients.

Perform additional projects, initiatives, duties, responsibilities for any area throughout ASG while demonstrating flexibility and adaptability, for the overall success of the organization as directed by the Associate Director, Community Engagement and/or their designee(s).YOUR MINIMUM QUALIFICATIONSFlexibility to work evenings and weekends, especially during peak campaign times.

Reliable, punctual, and able to work both independently and as part of a team.

Bilingual preferred but not required, fluency in English and Spanish, Portuguese, or Haitian Creole.

Strong interpersonal skills with the ability to work effectively with diverse groups.

Positive attitude and composure under pressure.

Basic understanding of event planning and logistics.

Ability to lift up to 30 lbs.

Effective multitasking, time management, and problem-solving skills.

Creative and strategic thinking abilities.

Commitment to promoting equity and inclusion.

YOUR COMPETENCIES AND TRAITSCommunication: must communicate complex information clearly and concisely, actively listens and engages in feedback loops to ensure understanding, and adapts communication style to diverse audiences to foster collaboration and alignment across teams

Reliability: must consistently deliver high-quality results by managing tasks effectively, meeting deadlines, and proactively solving obstacles to ensure team objectives are met Quality Work: must consistently produce high-quality work with meticulous attention to detail, actively incorporating feedback to maintain alignment with quality standards

Problem Solving & Decision Making: must demonstrate analytical and creative thinking to efficiently resolve issues, using data-driven and innovative approaches to develop solutions and make informed decisions by evaluating information and weighing risks and benefits

Flexibility: must quickly adjust to changes in tasks, priorities, or work conditions with a positive attitude, embracing new challenges and continuously learning to enhance performance and actively contribute to team success

Collaboration:

must effectively work with others to achieve common goals by actively listening, communicating openly, and valuing diverse perspectives to enhance team performance, demonstrating a commitment to shared objectives and actively contributing in a positive mannerWHO WE ARE & WHAT WE DOASG, established in 2013, is an integrated marketing agency that powers progress for corporations, nonprofits,…