Retail Merchandiser - Lowell, MA

Purpose

Partner with assigned customers to ensure they have the right products at the right time in the right placement.

• Order products that aligns with the needs of the customer.
• Responsible for effectively displaying store products.
• Responsible for maintaining effective business relationships with customers.
• Responsible for daily travel to customer locations.
• Responsible for arriving promptly at customer locations on assigned route for service.
• Responsible for rotating stock and removing out of code product.
• Process merchandise returns and issue credits according to company policy.
• Ensure the neat and orderly appearance of UNFI products.
• Responsible for product and/or delivery notification to customers.
• Assist in hanging shelf tags and promotional POS/POP materials and resets.
• Sell promotional and sales programs as assigned.
• Perform duties in accordance with Hazard Analysis Critical Control Points (HACCP) and Safe Quality Food (SQF) policies and procedures, as appropriate for location.
• Follow through on customer product requests.
• Keep management informed of area activities and of any significant concerns.
• Attend meetings as required.
• Provides backup for other field sales representatives when needed.
• Performs other duties as assigned.

• Valid driver's license necessary
• Auto insurance levels that meet UNFI requirements

• Prior customer service experience in a retail setting
• System Implementation preferred

• Excellent customer service skills
• Good communication skills
• Time management skills and attention to detail
• Basic math abilities
• Ability to work independently
• Good judgment is required for this position as there may be times when direct supervision may not be immediately available.

• Daily travel is required and access to a vehicle is necessary
• Ability to get in and out of car multiple times per day
• Drive to and from accounts safely in city, rural and expressway conditions
• Ability to set up displays, fixtures, shelving and products
• Able to tolerate exposure to store and warehouse conditions including wide variances in temperature, dust and dirt
• Ability to lift up to 40 lbs