Loss Prevention Analyst

At Prosegur, we make our world safer by taking care of people and businesses while remaining at the forefront of innovation. Every day, we work to secure what our clients value most, from their families to their assets, from their reputation to their networks, and from their money to their cloud. As the 3rd largest security services provider, our 175k+ team members in 36 countries combine and adapt global best practices to match the unique nature of each market we serve and partner with Electronic Security, Global Risk Services, Cyber Security, and Remote Services (iSOC) divisions to create meaningful ‘Hybrid Security' solutions for Prospects.

Prosegur is searching for hard-working, motivated, and dedicated individuals to add to our growing team! Our Security Operations Center is run by a dedicated team of Loss Prevention Analysts that are responsible for remotely monitoring multiple retail locations to enhance the safety and security of the store and reduce theft and fraud loss.

All positions require the ability to work retail store business hours and on-site at the Monitoring Center. Regular attendance is expected. Actual hours and schedules are flexible and will be based on availability and business needs. Responsibilities in the Assets Protection Control Center, every operator is responsible for:

• Alertly monitor CCTV cameras focused on protecting employees, assets and brand Remotely support the prevention and apprehension of external and internal theft in accordance with company policy
• Remain calm and clearly communicate with onsite assets protection security, law enforcement, and store leadership Professionally document and elevate all incidents in accordance with procedures
• Leverage technology tools and resources to make timely, intelligence-led, data-driven business decisions
• Must possess high integrity, trust, accountability, and work ethic
• Previous retail loss prevention, security operations center, CCTV monitoring, security, customer service, or criminal justice experience preferred
• Knowledge of how to use CCTV security systems and radio communications
• Ability to work well independently and as a team
• Proficient in the use of computers and Microsoft office software
• Effective oral and written communication skills
• Must be able to work nights, weekends, and public holidays
• Job offers contingent upon passing pre-employment drug and background screen
• Must be able to reliably work at Lowell, MA facility
• High school degree or equivalent; college preferred but not required
• Must be 18 years of age or older

High School Diploma

Prosegur is an equal opportunity employer and values diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, the status of being transgender, sexual orientation, age, marital status, veteran status, or disability status.

Benefits:
Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, 401K/403b Plan, Benefit offerings vary based on contract/role

This job reports to the Operations Manager(s)

This is a Full-Time position 1st Shift
, 2nd Shift
, Weekends
.