Satellite Housing Navigator; Case Manager

Satellite Housing Navigator (Case Manager)

Pay Range $24.00 to $27.00 per hour

Company Overview

Community Teamwork is a private non-profit organization located in Lowell MA. We employee over 600 employees and are a catalyst for social change. We leverage our programs, our partnerships, and our collective voice to foster equity, compassion, and community engagement by creating housing, education, and economic opportunities.

Position Summary

The Satellite Housing Navigator will work within the Coordinated Entry System of the Balance of State (BoS) Continuum of Care (CoC). The Housing Navigator is responsible for providing outreach services to unsheltered homeless persons in the community and to those referred by mental health providers, hospitals, and social service agencies.

Essential Functions and Responsibilities

• Administer intake assessments
• Connect individuals to relevant social services
• Assist in completing applications to permanent housing
• Assist in obtaining housing readiness documentation
• Uphold the values of CTI - Equity, Integrity, Compassion

The duties listed above are representative of the work performed. Other related duties may be assigned.

Qualifications

• High School Diploma or equivalent education
• Prior related experience
• Ability to maintain a non-judgmental attitude and unconditional positive regard when working with unsheltered individuals
• Ability to engage in street-based outreach
• Ability to work as a member of a team
• Ability to work effectively with people of varying racial, ethnic, cultural, educational, and socio-economic backgrounds
• Familiarity with Harm Reduction and Housing First models of service delivery
• Ability to listen with sensitivity to other people's feelings, needs, and point of view; demonstrate tact and courtesy in expressing opinions or ideas, recognizing opportunities to enhance community relations
• Understanding of severe mental health, physical health, and substance abuse issues and symptoms
• Ability to manage multiple cases efficiently and have strong organizational skills
• Ability to communicate verbally and in writing
• Creative problem-solving skills
• A valid Massachusetts Driver's License and insurance

Benefit Information

At Community Teamwork, our employees enjoy best-in-class benefits to support their physical, financial and emotional wellness. We offer:

• 4 Weeks of Paid Time Off - Paid Sick Leave - 12 paid holidays
• Medical, Dental, and Vision Insurance - Company Paid Life Insurance - Critical Illness Insurance-Pet Insurance
• Tuition Reimbursement - Career Advancement and Professional Development Opportunities
• 5% employer contribution to your 401K retirement account after 6 months of employment
• Great coworkers and a great mission with an outstanding Community Action offering a chance to help make a real difference in the lives of those we serve

Equal Opportunity Employer - Vets/Disabled

This is an exciting opportunity to become an integral member of an innovative team in an organization committed to excellence.