Case Manager at Delta-T Group Inc. Lowell, MA

Location: Lowell, MA 01850
Date Posted: 08/29/2025
Category: Case Management
Education: None

Title: Case Manager

• Ensure that everyone who has been at the shelter for at least five days is personally interviewed, assessed, and begins case management.
• Complete intakes, assess guests' needs, identify factors resulting in arrival at shelter and assess eligibility for various resources needed to address needs and achieve goals.
• Develop individualized case plans with goals and monitor progress on goals through regular contact (weekly meetings).
• Maintain electronic client records as required including intake, services provided, and case notes in the Homeless Management Information System (HMIS), and complete all required documentation in a timely manner.
• Provide relevant referrals and assist with applications to agencies, service providers, housing programs, and benefit resources based upon the guest's goals and regularly follow up on referrals to ensure that guests access necessary services and resources in a timely manner.
• Establish and maintain relationships with community partners, local housing agencies, property management companies and private landlords to ensure success in securing and maintaining housing for guests.

• College degree or high school diploma/GED, depending on experience.
• Minimum of one to two years' experience in health and human services work with homeless population.
• Haitian or Spanish language skills encouraged to apply.
• Basic proficiency in word processing and other computer functions using Windows, Word, and Google Email and Apps.
• Must be able to obtain and maintain crisis intervention and complete any client required training.
• Individuals experienced with housing insecurity and homelessness are strongly encouraged to apply.

• Establish a relationship with one of the largest referral agencies for behavioral health.
• Compensated weekly.
• Increase or decrease your schedule at your discretion: choose opportunities that best fit your schedule.
• Ability to grow professionally.
• Access to a broad array of client opportunities.