Principal Backend Engineer, Agentforce Supply Chain

Job Category

Software Engineering

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we’re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce’s core values at the heart of it all.

Join an agile team with deep startup roots. We operate as a high-velocity “startup-within-Salesforce,” following our recent acquisition. You’ll be managed by the same founders and engineers who built the original company, offering the autonomy of a small team backed by the global scale and trust of Salesforce. You will have the unique opportunity to build a ‘0 to 1’ product with the founding team, while leveraging Salesforce’s world‑class Data Cloud and security infrastructure to drive immediate global impact at scale.

Agentforce for Supply Chain is reimagining the supply chain with an AI‑powered platform for designing, automating, and orchestrating end‑to‑end business processes, with seamless collaboration through familiar channels like email.

As Principal Systems Engineer for the Agentforce for Supply Chain – Super Agent team, you will be the most senior technical individual contributor on the team's backend. You’ll partner closely with engineering leadership to diagnose and prioritize foundational investments, and own the hardest problems that cut across team and domain boundaries.

The Super Agent backend manages complex, infinitely configurable state with equally complex state transitions and interfaces to teams across Agentforce Supply Chain. You’ll be tackling a wide front of system challenges simultaneously, from decomposing coupled domains to hardening state transitions to designing cross‑team boundaries, while helping set the strategy for what to invest in and in what order.

You’ll operate with wide autonomy while building alignment across engineering and product stakeholders, with ample opportunity for advancement by raising the bar on system quality, leveling up the engineers around you, and ultimately accelerating us toward our ambitious goals.

• Diagnose and prioritize the most impactful foundational investments across the Super Agent backend, partnering with engineering leadership to sequence them against product delivery
• Own the hardest cross‑cutting system problems, from architectural decomposition to cross‑team interface design, going deep hands‑on when the problem demands it
• Build shared understanding of system health and risk across the team, helping establish the frameworks and observability needed to make investment decisions with confidence
• Raise and maintain our engineering quality bar through pragmatic standards, guardrails, and team practices that prevent regressions and keep code healthy over time
• Collaborate with peers across customer, product, and engineering to deeply understand customer needs, make pragmatic tradeoffs that maximize impact, and align on engineering reality
• Mentor engineers as a senior peer and force multiplier, sharing expertise across backend architecture and system design while helping shape stronger engineering judgment, more effective collaboration, and a higher‑performing team
• Build and ship high‑quality, production‑grade software using modern engineering practices, with AI as a core part of your development workflow by pushing the boundaries of AI development tools to deliver secure, optimized, and high‑quality code
• Design and orchestrate complex systems where AI agents integrate seamlessly into human workflows, driving efficiency and innovation at scale
• Contribute to building and maintaining the shared system context, an explicit repository of system designs, constraints, and standards that enables AI to operate accurately and reliably
• Critically evaluate code (Human or AI‑generated) for correctness, quality, security, and performance

• 8+ years of industry experience as a backend engineer, building and operating large‑scale,…