Senior, Operations Specialist
Listed on 2026-07-18
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Administrative/Clerical
Job Summary
At WM, the Senior, Operations Specialist for Collections provides advanced clerical and administrative support to departmental Managers, and assists in coordinating all aspects of daily operations.
Essential Duties and ResponsibilitiesThe Senior, Operations Specialist assists in troubleshooting and resolving safety, service, and operational issues, maintaining and distributing department-related information daily, communicating with other supervisors and managers on operational matters, maintaining the office, and serving as the proxy for KRONOS for all daily updates for drivers and helpers. The role is responsible for using Microsoft Suite and additional software tools to manage a variety of daily tasks, such as procurement, time and attendance, safety incidents, and contract labor, assisting with the processing of payments and other financial tasks as necessary, implementing operational projects as needed, communicating with customers about service issues, and communicating with employees about scheduling and work assignments.
Qualifications- High School Diploma or GED (accredited)
- 2 years of relevant work experience (in addition to education requirements)
- Must be at least 18 years of age
- Legally eligible to work in the country where the position is located
Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.
BenefitsAt WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. In addition, a Stock Purchase Plan, company match on 401K, paid vacation, holidays, and personal days. Please note that benefits may vary by site.
Equal Opportunity Employer Minority/Female/Disability/Veteran
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