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Senior eCommerce Customer Success & Fulfillment Lead

Job in Lower Merion, Montgomery County, Pennsylvania, USA
Listing for: Mondi plc
Full Time position
Listed on 2026-07-13
Job specializations:
  • Customer Service/HelpDesk
    Ecommerce
Salary/Wage Range or Industry Benchmark: 60000 - 75000 USD Yearly USD 60000.00 75000.00 YEAR
Job Description & How to Apply Below

Mondi plc is seeking a Senior eCommerce Customer Service Representative in Pennsylvania to manage customer accounts and ensure exceptional service across the order lifecycle. You will liaise with sales, production, supply chain, graphics, and logistics to guarantee accuracy and on-time delivery.

In this role, you will mentor team members, support process improvements, and provide backup to the Services Manager as needed.

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Position Requirements
10+ Years work experience
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