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Customer Service Operations Lead

Job in Lower Merion, Montgomery County, Pennsylvania, USA
Listing for: Springs Window Fashions and Affiliated Companies
Full Time position
Listed on 2026-08-03
Job specializations:
  • Customer Service/HelpDesk
  • Management
Salary/Wage Range or Industry Benchmark: 60000 - 90000 USD Yearly USD 60000.00 90000.00 YEAR
Job Description & How to Apply Below

Springs Window Fashions and Affiliated Companies is seeking a Customer Service Supervisor to oversee daily operations and drive service excellence in a fast-paced environment. You will guide scheduling, coaching, and performance management to meet company goals.

You will lead process improvements, analyze metrics, and collaborate with leadership to implement cost-effective solutions. A strong background in AI-enabled service and CRM/ERP systems is preferred.

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