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Incident & Problem Manager — Hybrid-Flex IT Resilience Lead
Job in
Lower Merion, Montgomery County, Pennsylvania, USA
Listed on 2026-07-27
Listing for:
Blue Cross and Blue Shield of North Carolina
Full Time
position Listed on 2026-07-27
Job specializations:
-
IT/Tech
IT Project Manager, Change Management
Job Description & How to Apply Below
Blue Cross NC is seeking an Incident Manager to lead end-to-end IT incident management, restoring services quickly and minimizing business impact. You will coordinate cross-functional teams and communicate clearly with stakeholders throughout the incident lifecycle.
The role drives process improvements, enforces SLAs, and promotes accountability across support teams. You will advise partners on preventing future incidents and improving system stability.
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