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Technical Support Manager: Lead Member RTLS Support Team
Job in
Lower Merion, Montgomery County, Pennsylvania, USA
Listed on 2026-09-04
Listing for:
halma
Full Time
position Listed on 2026-09-04
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Cen Trak in Pennsylvania is seeking a Manager of Technical Support to lead a 13-person team responsible for resolving customer issues across the RTLS platform. You will guide incident response, escalations, and support demand while coaching staff to grow their careers and partnering with Product, Engineering and Quality to prioritize and fix issues.
You will foster a culture of customer focus, ensure clear ownership of tickets, and maintain high service levels through structured performance
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