Specialist IV

Extended Job Title

Specialist IV

Performs semi-professional work on various projects and programs. Work is performed under supervision within established policies with latitude for independent judgment. Employee performance is based upon a review of completed work and overall results obtained. May supervise specialized clerical section.

44677

Up to 25%

28.5

• Check e-mails to verify all credit card payments have been posted and receipted correctly
• Check the librarian portal for new library card applications
• Generate new library cards and upload into the KOHA system Verify patron information is complete and if not, access Banner to gain further information
• Verify correct expiration dates using Banner
• Trains students assistants in daily operation of the circulation
• Check in and out library materials
• Using KOHA system and determining if they need more in-depth assistance, introducing them to a Reference Librarian for further assistance
• Assist with the basic maintenance of circulation computers and OPAC’s
• Answer phone calls for circulation
• Answer phone calls for Reference, ILL and Administration when they are away from their offices
• Keep circulation office inventory up-to-date
• Assist with circulation monthly statistics on a daily basis
• Monitor the student assistants work habits and ensure that they are following procedures
• Keep up with Reference Librarian schedule on availability to assist patrons
• Assist patron’s with printers and scanning
• Assist patrons with ILL requests
• Assist student assistants in getting their  and ensure that they have access to the library after hours
• When the supervisor is out, make sure that the office runs as smoothly as possible
• Call vendor on issues we may be experiencing with the vending machine
• Notify supervisor when there is a problem in circulation that needs attention
• Update patron records in KOHA
• Customer service issues
• Handles lighting, elevator, security gate issues
• Maintain room reservation for students
• Maintain Libchat for patron assistance
• Check out headset and chargers for laptops for students use
• Assists with daily activities Wednesday-Sunday in the Public Services area under the guidance of the Unit Manager.

No

15

Hourly

Lubbock

• 5 years of office administrative work experience.
• Bachelor's degree in general business or related field.

Library Lbk

Cover Letter, Resume / CV

Full Time

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at https://app
4.ttuhsc.edu/payplan.

Day

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.

High school plus 4 years experience. Additional education may substitute on a year for year basis.

No

• Health Plans + Supplemental Coverage Options – Individual health insurance provided at no cost for full-time team members
• Paid Time Off – Including holidays, vacation, sick leave and more
• Retirement Plans
• Wellness Programs
• Certified Mother-Friendly Workplace