Scheduling Coordinator
Listed on 2026-09-14
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Administrative/Clerical
Office Administrator/ Coordinator, Administrative Management, Appointment Setter/ Scheduler
Description
Pay: $19.00–$22.00 per hour
Job Description:
The Scheduling Coordinator is responsible for ensuring all client shifts are consistently staffed by managing caregiver schedules and coordinating real-time coverage. This role focuses on matching caregivers to clients based on skillset, availability, and compatibility while maintaining flexibility to respond to call-outs, schedule changes, and urgent staffing needs.
The Scheduling Coordinator builds and maintains weekly schedules, communicates updates with caregivers and clients, and works to ensure continuity of care. This position plays a critical role in delivering a reliable and high-quality client experience by minimizing gaps in coverage and optimizing caregiver utilization.
The ideal candidate is highly organized, solution-oriented, and thrives in a fast-paced environment. They are able to think quickly, communicate clearly, and solve problems under pressure while managing multiple priorities.
Responsibilities:
- Build and maintain weekly caregiver schedules
- Match caregivers to clients based on skills, availability, and needs
- Respond to call-outs, no-shows, and last-minute changes
- Secure shift coverage quickly to avoid gaps in care
- Communicate schedule updates with caregivers and clients
- Maintain accurate and up-to-date scheduling records
- Monitor coverage, overtime, and caregiver utilization
- Coordinate with recruiting team on staffing needs
- Participate in the On-Call rotation
- Organize and maintain proper client and caregiver records
Qualifications:
- 2+ years of scheduling, dispatch, or coordination experience
- Strong organizational and time management skills
- Ability to multitask in a fast-paced environment
- Excellent communication and problem-solving abilities
- Experience with Google Suite and scheduling software
- Healthcare or home care experience preferred
Schedule: Full-time, Monday–Friday with on-call rotation
Benefits: PTO, Performance-based Incentives, Optional Health, Dental, and Vision Insurance
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