Receptionist - Switchboard

Career Opportunities:
Receptionist
- Switchboard (21781)

Posting 21781
-Posted
09/23/2026

- Health & Human Services Comm

- Switchboard

- Office and Administrative Support

- Lubbock State Supported Living Center

- Not Eligible for Telework
- Other Locations (1) - Additional Shifts available (1) -a. $1 - $2999 per month

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

Explore more details on the Benefits of Working at HHS webpage .

Functional

Title:

Receptionist
- Switchboard Job Title: Receptionist I Agency: Health & Human Services Comm Department: Switchboard Posting Number:21781 Closing Date:10/07/2026 Posting Audience: Internal and External Occupational Category: Office and Administrative Support Salary Range: $2,481.75-$3,404.91 Pay Frequency: Monthly Salary Group: TEXAS-A-09 Shift: Day Additional Shift: Days (First)
Telework: Not Eligible for Telework Travel: Up to 5%
Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility

Location:

Lubbock State Supported Living Center Job Location City: LUBBOCK Job Location Address: 3401 N UNIVERSITY AVE Other Locations: Lubbock MOS Codes: ,P,3F5X1,42A,56M,741X,8A200,PERS,RP,SN,YN,YNS

Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence.

The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems. The centers provide campus-based direct services and supports at 13 centers located throughout the state. Learn About Our State Supported Living Centers

If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you!

The Receptionist I performs routine (journey-level). Work involves limited latitude for the use of initiative and

independent judgment in carrying out administrative phases of the work, such as answering phones, preparing

visitor logs and reports, reviewing mail, providing information and instructions to personnel, and visitors. This

position exercises vigilance in maintaining confidential patient census information, requires tact in receiving

visitors, exercises initiative and good judgment in resolving visitor questions and providing maps. Accurately

takes messages and transfers callers to appropriate personnel.

Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.

Provides prompt and professional telephone support by greeting callers, addressing general inquiries, and accurately routing calls to the appropriate staff to ensure effective communication and service delivery. Takes and relays messages, while coordinating and scheduling appointments to ensure organized and timely operations.

Ensures accurate documentation by maintaining detailed phone and visitor logs, supporting efficient tracking, reporting, and security procedures.

Provides guidance to callers and visitors by identifying and referring them to relevant services or resources available through other agencies or organizations,…