Travel Support Specialist
Listed on 2026-02-24
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Customer Service/HelpDesk
Customer Service Rep, Bilingual
Hopes Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.
Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.
Position OverviewWe are seeking motivated and detail-oriented individuals to join our team as a Travel Support Specialist. In this remote role, you will assist clients in planning and coordinating unforgettable vacations, corporate travel, group trips, weddings, cruises, and more. You will work with well-known travel suppliers and industry-leading vendors to create seamless travel experiences—all from the comfort of your home. Full training and certification are provided, making this a great opportunity for both beginners and those looking to grow in the travel industry.
Key Responsibilities- Coordinate travel arrangements for corporate clients, sports teams, leisure travelers, weddings, and special events
- Consult with clients to understand travel preferences, budgets, schedules, and payment options
- Research and plan customized tour packages, excursions, and day trips
- Book flights, hotels, cruises, rental cars, event tickets, and honeymoon packages
- Provide ongoing travel support, confirmations, and itinerary updates
- Maintain accurate client records and booking documentation
- Deliver exceptional customer service throughout the travel planning process
- Comprehensive training and ongoing mentorship
- Flexible schedule — part-time or full-time options
- No prior travel experience required
- Travel discounts and industry perks
- Independent contractor (1099) opportunity
- Licensed and bonded host agency support
- Personal booking website provided
- E&O insurance with fraud protection
- Daily training sessions available
- Travel agent certification program
- Must be 18 years of age or older
- Residents of the United States or Mexico preferred
- Access to a computer or smartphone
- Reliable internet connection
- Strong communication and organizational skills
- Self-motivated with the ability to work independently
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