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Service Accounts Coordinator

Job in Lubbock, Lubbock County, Texas, 79430, USA
Listing for: Virtual Vocations Inc
Full Time position
Listed on 2026-03-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A company is looking for a Service Accounts Coordinator to manage daily escalations for customer accounts and improve customer service processes.

Key Responsibilities Assess billing requirements and create estimates for service work Run and assess reports on work orders and emergency service requests to ensure timely completion Participate in customer and internal meetings to provide updates and resolve escalated issues

Required Qualifications High School Diploma or Equivalent 3-4 years of industry-related experience Proficiency in MS Office, particularly Excel Ability to multitask and manage time effectively Dependable with a strong customer service orientation
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