Ticketing & Customer Retention Specialist
Job in
Lubbock, Lubbock County, Texas, 79430, USA
Listed on 2026-05-31
Listing for:
Texas Tech University
Full Time
position Listed on 2026-05-31
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Overview
Customer Service Representative — Responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of products and programs as well as communicating effectively with team members within the department.
Responsibilities- Provide effective customer service for internal and external customers.
- Utilize knowledge of products and programs to address inquiries and resolve issues.
- Communicate effectively with team members within the department.
Posting includes other job fragments from related roles (e.g., remote account executive, healthcare roles, insurance roles). This description focuses on the Customer Service Representative responsibilities and their direct expectations. If more detailed duties or qualifications are provided in a full posting, please reference the original source for complete requirements.
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