Member Service & Call Routing Specialist
Job in
Lubbock, Lubbock County, Texas, 79430, USA
Listed on 2026-06-12
Listing for:
Texas Tech Federal Credit Union
Full Time
position Listed on 2026-06-12
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, HelpDesk/Support, Call Center / Support
Job Description & How to Apply Below
Texas Tech Federal Credit Union is hiring a Service Center Operator in Lubbock, Texas. In this full-time role, you'll build member trust by delivering exceptional service while efficiently supporting call center operations through accurate ticket ownership and call routing.
You will be responsible for providing information to members and ensuring proper direction of incoming calls. A background in customer service and strong communication skills are essential. Bilingual candidates (English/Spanish) are preferred.
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