Front Desk Coordinator - Wellness

Front Desk Coordinator | Fitness Center Front Desk | Full-time

Wellness Today, a fitness center located within Physical Therapy Today, an H2 Health company, is seeking a friendly, organized, and customer-focused Front Desk Coordinator to join our team. This position serves as the primary point of contact for gym members and guests, helping create a welcoming environment while supporting the daily operations of our fitness facility.

If you enjoy working with people, providing exceptional customer service, and helping others achieve their health and wellness goals, we'd love to hear from you.

Schedule

• Monday - Thursday: 1:00 PM - 8:00 PM
• Friday: 1:00 PM - 5:00 PM
• Every Saturday: 8:00 AM - 3:00 PM

As the Wellness Today Front Desk Coordinator, you will help create a positive experience for members and guests while ensuring smooth day-to-day operations of the fitness center.

• Welcome and assist gym members, guests, and prospective members
• Manage member check-ins and facility access
• Answer phone calls and respond to member inquiries
• Schedule fitness consultations and appointments as needed
• Process memberships, payments, and account updates
• Maintain accurate member records
• Assist with membership tours and provide information about services and programs
• Support a clean, organized, and professional front desk environment
• Collaborate with fitness staff to deliver an exceptional member experience