Utilities Customer Care Specialist | One-Call Resolution
Job in
Lubbock, Lubbock County, Texas, 79430, USA
Listed on 2026-07-22
Listing for:
City of Lubbock
Full Time
position Listed on 2026-07-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Call Center / Support, Bilingual
Job Description & How to Apply Below
City of Lubbock is seeking a customer service representative to assist municipal utility customers. The role involves answering questions about electric, water, and waste services and resolving inquiries with one-call resolution where possible.
Responsibilities include data entry, payment processing, and clear communication via phone, email, or in person. A high school diploma and 2+ years of customer service are required.
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