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Junior Client Advocate: SaaS

Job in Lubbock, Lubbock County, Texas, 79430, USA
Listing for: Tyler Technologies
Full Time position
Listed on 2026-07-27
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 42000 - 64000 USD Yearly USD 42000.00 64000.00 YEAR
Job Description & How to Apply Below
Position: Junior Client Experience Advocate: SaaS Support

Tyler Technologies is seeking an entry-level Client Experience Advocate to serve as the first point of contact for client questions and service needs. As part of a regional team, Advocates deliver responsive, high-quality support while building foundational knowledge across the Tyler ERP Pro product suite.

Advocates are expected to own each client issue—ensuring resolution or escalation while keeping the client informed every step of the way.

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