Program Manager - Student Success​/Retention

Overview

Location:

Lubbock

Program Manager - Student Success/Retention

43695  
• Engineering

Designs, implements and manages an assigned program. Typical duties can include but are not limited to: identify funding opportunities, conduct program assessments, prepare program reports, oversee and manage program marketing and communications, manage program databases, supervise program staff, plan research activities, coordinate program events, participate in strategic planning, manage program files, establish program standards and objectives, direct logistical activities to promote the success of programs, develop and implement project timelines and ensure deadlines are met, oversee program budget, ensure goals and objectives of grants are met, assist in proposal writing, comply and analyze program statistics.

Established in 1923, Texas Tech University is a Carnegie R1 (very high research activity) Doctoral/Research-Extensive, Hispanic Serving, and state-assisted institution. Located on a campus in Lubbock, Texas. Texas Tech is dedicated to student success by preparing learners to be ethical leaders for a diverse and globally competitive workforce.

Lubbock is described as the Hub City and offers a diverse community with a growing metropolitan area. It provides access to educational, cultural, economic and healthcare resources in the region.

The Whitacre College of Engineering (WCOE) serves as the leadership and operational hub of the college, guiding academic programming, faculty affairs, research initiatives, and student support, while balancing essential administrative functions. The college emphasizes dedication, integrity, and collaboration.

This position is responsible for developing and implementing events, programs, and resources that promote the success and retention of undergraduate engineering students. This role ensures high-quality program delivery while advancing initiatives that strengthen student engagement, belonging, and outcomes within the broader Undergraduate Programs mission.

• Coordinate day-to-day programmatic activities to provide academic support, particularly for at-risk groups. This includes managing tutoring and mentoring schedules and overseeing mentoring program initiatives.
• Contribute to the assessment of programs designed to bolster retention through academic and non-academic programming.
• Collaborate in developing proposals to secure resources to support student initiatives within the college.
• Effectively communicate opportunities for undergraduate students through various channels including email, phone, social media, and website platforms.
• Maintain meticulous records and gather data on all activities for evaluation purposes. Utilize this information to refine operational and programmatic strategies. Develop criteria for end-of-semester reports to assess the impact on student retention.
• Undertake additional duties as directed by the Sr. Director, Associate Director of Student Services, or other relevant authorities as necessary.

Effective communication and organizational abilities

Bachelor's degree and four years of experience developing or managing programs or projects. Additional job related experience may be substituted for the required education on a year-for-year basis.

• Proposal and program development
• Data analysis

Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.

No

Cover Letter, Professional/Personal References, Resume / CV

Other Documents Supporting Qualifications

Full Time

Monthly

Academic Affairs

Academic Affairs

$48,000 - $63,700 - $78,400

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan.

Up to 25%

Day

No

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.