Graduate Residence Hall Assistant

Org Level 1

Texas Tech University

Position Description

A graduate student in an institution of higher educaton employed in support of a department or unit responsible for work assigned by the supervisor within the unit or department, which utilizes knowledge beyond undergraduate academic studies.

Requisition

44539

Travel Required

Up to 25%

Major/Essential Functions

* 30%

Provide direct supervision to assigned Community Advisor and/or Student Assistant staff within complex •

Recruit, train, develop and advise complex council members as assigned
• Provide programming oversight and

event management for complex council events as assigned
• Provide indirect supervision, advising and

accountability to complex staff, complex councils, and student organizations
• Utilize systems of accountability

for staff processes, procedures, and departmental expectations; follow corrective action processes when

necessary
• Participate in the recruitment, selection training and development of professional and

paraprofessional staff
• Complete formal and informal feedback and evaluations of staff as requested

* 30%

Promote community development via building walkthroughs, residential curriculum, and visibility within the

halls to foster student ownership and care of residential facilities
• Assist with the implementation of the

Residential Curriculum within assigned area, including guidance of staff, completion of proposals, evaluations,

and funding
• Conduct intentional and development conversations with residence hall students in relation to

academics, mental health, student success, student behavior, etc.
• Support, provide guidance for, and implement

the departmental customer service and student development model
• Collaborate with internal and external

stakeholders regarding student and customer needs throughout the academic year and summer operations (if

applicable)
• Serve as an internal stakeholder for departmental initiatives including, but not limited to Leadership

and Academic Development and Student Support and Staff Operations.

* 30%

Administer budget responsibilities for assigned functional area, including management of departmental pcards,

budget tracking, budget paperwork, etc.
• Serve on departmental committee(s) as assigned
• Utilize departmental

databases and online systems for the management of University Student Housing and Residence Life operations

including but not limited to Maxient, Roompact, EZ Track It, Star Rez, etc.
• Assist with the oversight of 24-hour

desk operations as assigned
• Partner with building stakeholders (e.g. facilities, housekeeping, hospitality)

regarding management of assigned facilities

* 10%

During assigned on-call shifts, be accessible by the department provided cell phone 24-hours per
• Be available

on a call-to-duty status whenever residence halls are in operation and assist Residence Life staff with residence

hall and campus emergencies
• Work with stakeholders, including the Texas Tech Police Department, Crisis

Hotline, and Student Counseling Center, to respond to student concerns or incidents within the residence halls •

Ensure accurate reporting and provide follow-up as necessary with student and parent concerns.
• Implement

required emergency drills (fire drills, severe weather drills, etc.) and complete required paperwork or follow-up •

Comply with institutional, Lubbock, Texas and federal mandates regarding emergency and crisis response

Pay Basis

Monthly

Schedule Details

10:00 AM - 4:00 PM, On-call, more-in weekends as required.

Work Location

Lubbock

Preferred Qualifications

Experience working in Residence Life as a student staff member or student leader is preferred, but not required.

Enrollment in the Higher Education Administration program is not necessary, but the position is best suited for building a

foundation of experience for those enrolled in that program.

Department

University Student Housing

Required Attachments

Cover Letter, Professional/Personal References, Resume / CV

Job Type

Part Time

Job Group

Student Job Group

Shift

Day

Required Qualifications

Graduate student currently enrolled.

Does this position work in a research laboratory?

No

Safety Information

Adherence to robust safety practices and…