Business Coordinator - SHP Admissions and Student Affairs

Business Coordinator - SHP Admissions and Student Affairs

Extended

Job Title:

Business Coordinator - SHP Admissions and Student Affairs

Performs coordinative work in the business or administrative operation of a specific department or college. Responsibilities involve coordination and supervision of various functions and aspects of a department, monitoring operational procedures, and providing support to staff or student assistants. The work is performed under general supervision with evaluation based on results. May supervise staff or student assistants.

• Operate the SHP Student Affairs suite during office hours, greeting and assisting guests, answering phone calls, and managing incoming inquiries or requests.
• Serve, collaborate, and actively contribute to the SHP OASA leadership team; support current initiatives, processes, and goals of the team.
• Assist front‑line communication support – answering phones, completing call lists, responding to emails, and fielding questions from prospective and current students.
• Complete business affairs and financial reporting for the OASA team.
• Maintain extensive knowledge of TTUHSC and SHP policies and procedures related to finance and administration.
• Ensure proper storage of confidential SHP ASA files, such as student misconduct/grievance documents, personnel, and fiscal documents.
• Represent the TTUHSC School of Health Professions Office of Admissions and Student Affairs to prospects, applicants, current students, SHP team members, and institutional partners to foster engagement, success, enrollment, and retention goals aligned with the mission.
• Maintain strict confidentiality for applicants, current students, faculty, and staff.
• Assist with TTUHSC School of Health Professions events.
• Support the vision and mission by carrying out a values‑based culture.
• Work professionally with co‑workers, faculty, staff and students, provide excellent customer service and multitask with ease.
• Contribute to the overall success of the University and SHP by performing other duties as assigned.
• Observe work safety rules.

• Knowledge of TTUHSC systems and processes, including Banner, Xtender, Chrome River, and purchasing procedures.
• Experience in higher education, administrative support, or customer service roles.
• Experience providing front‑line customer service or working in a call‑center environment.

• Bachelor's degree plus two years related experience, or a combination of education and/or progressively responsible related experience equal to six years.

• Pay Grade Minimum: 15.00 – Pay Grade Maximum: 36.00 – Hourly
• Location:
  
  Lubbock
• Work Type:
  Full Time – Shift: Day
• Travel Required:
  
  None

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.

• Health Plans with supplemental coverage options – individual health insurance provided at no cost for full‑time team members.
• Paid Time Off – including holidays, vacation, sick leave, and more.
• Retirement Plans
• Wellness Programs
• Certified Mother‑Friendly Workplace