Community Advisor

Community Advisor  | Texas Tech University System

Lubbock, 45354 , University Student Housing

Community Building

• Implement student engagement model within the assigned community promoting individual and group connections and engagement throughout campus. This includes multiple active programs and connection to campus events each semester.
• Collaborate with internal and external stakeholders to meet the needs of complex residents via programming, learning communities, etc.
• Connect and build relationships with residents via various mediums including but not limited to face to face and electronic communication both individually and in groups.
• Promote community development via building walkthroughs, programming and visibility within the hall to foster student ownership and care of residential facilities.
• Participate in required emergency drills (Fire Drills, Severe Weather Drills, etc.) and complete any required paperwork or follow-up in a timely manner.
• Participate in weekly desk shifts at 24-hour desk.
• Assist residents in the completion of Roommate/Suitemate agreements and mediate conflicts as they arise.
• Maintain appearance of residential facilities through bulletin boards, door decorations, and current postings of information and events.
• Promote and support University Student Housing student leadership opportunities via attendance at meetings and assistance with events.
• Communicate student needs to appropriate professional staff.

Administration

• Complete appropriate proposals, evaluations, and intentional interactions as required for the Student Engagement Model or as assigned by supervisor.
• Complete appropriate budget proposals and paperwork as assigned.
• Complete student of concern and incident reporting via Maxient system.
• Provide exemplary customer service to all students, guests, staff and campus stakeholders. Utilize departmental databases and online systems necessary for the operation of the residential complex, including but not limited to EZTrack
  
  It, Roompact, and Canvas.
• Attend all required meetings, including staff meetings, individual meetings with supervisor.

On-Call/Crisis Response

• During assigned on-call shifts, be accessible by the complex on-call number and respond as needed to resident concerns.
• Participate in on-call shifts whenever residence halls are open, which may include student break periods and holidays.
• Be available on a call-to-duty status whenever residence halls are in operation and assist Residence Life staff with residence hall and campus emergencies and major events.
• Work with University Student Housing professional staff and external stakeholders, including the Coordinator On-Call, Night Operations, Texas Tech Police Department, and Crisis Hotline, to respond to student concerns or incidents within the residence halls.
• Ensure accurate reporting and provide follow-up as necessary with student concerns.

Departmental and Campus Support

• Support departmental initiatives within Residence Life including but is not limited to Academic Initiatives, Student Leadership, Student Intervention, Recruitment & Training and Summer Conferences. This may include participation in training, staff recruitment, student engagement events, the Student Staff Advisory Council, Carol of Lights, and End of Year Celebration.
• Collaborate with key stakeholders to support the academic success of residential students. This includes but is not limited to attending assigned Learning Community Stakeholder Meetings, promoting Residential Tutoring, and connecting students with appropriate academic support resources.
• Familiarize self with area and campus resources designed to promote student success and make necessary referrals.

About the University

Founded in 1923, Texas Tech University began with a mission to serve the needs of West Texas, but its impact has always reached far beyond. Today, Texas Tech, located in Lubbock (pop. 300,000+), is home to a vibrant community of more than 42,000 students. Texas Tech's 1,800-acre campus showcases Spanish Renaissance architecture and is home to one of the country's largest public art collections.

Its 13 colleges include a prestigious School of Law and a distinguished School of…