Senior Engineer - Customer Application Engineering

Job Description Summary

Customer facing staff responsible for winning business Impacts approaches, projects and programs in the functional area or affected business organization and ways of working. Impacts quality, efficiency and effectiveness of own team. Guided by commercial practices and policies that may be shaped by the role. Has significant control/influence over commercial priorities. There is moderate autonomy within the role to enter into/execute Commercial arrangements.

High levels of Commercial judgement are required to achieve outcomes required.

Our team is dedicated to making a difference and creating a more sustainable future for all. We foster a dynamic and inclusive work environment where everyone is valued and can thrive. If you’re a seasoned professional in the clean energy industry, we invite you to join our team and be part of a company that is making a real difference in the world.

Power Conversion and Storage provides innovative energy storage systems & hybrid solutions for various applications. It is a fast‑paced business that includes design, engineering, services, and commercial organizations focused on deploying Battery Energy Storage Systems (BESS) projects.

The Senior Customer Application Engineer is a critical position for Power Conversion and Storage as we work internally (with various teams) and externally (with customers) to provide optimized technical solutions to meet customers’ needs and requirements. This role serves as solutions architect for projects requiring battery energy storage and hybrid power plants.

• Technical lead for BESS proposals.

• Review customer specification and standards (grid compliance, cybersecurity, etc) versus GE Vernova standard platform and clearly document clarifications and/or exceptions to customer specification.

• Align with product development team on feasibility of exceptions, including associated cost and cycle time to ensure alignment with execution priorities and backlog.

• Develop GE Vernova technical proposal to best suit the customer's use case and requirements for proposals, reference architecture, risk assessment matrix, features and accessories list, cost of materials, grid model development and customer project engineering work estimates.

• Facilitate development of dynamic models for grid system simulation studies by providing technical inputs on control system design and capabilities.

• Lead the creation and maintenance of the technical commercial documentation related to the product in coordination with the different stakeholders.

• Support Sales with delivering technical presentations to customers.

• Complete customer technical fill‑in datasheet and answer customer questions.

• Report status and problems to tendering team members in a timely fashion.

• Present technical proposal to GE Vernova leadership team detailing system performance capability and risks.

• After winning project, support a clean hand over of technical solution to the project execution team.

• Participate in the development of multi‑generation product plans by summarizing and prioritizing emerging customer / market requirements and gathering competitive intelligence.

• Provide mentorship and knowledge transfer to fellow team members.

• Lead and define process improvement activities.

• Bachelor's Degree in Electrical Engineering or similar from an accredited college or university.

• Minimum 10 years of experience in a similar technical role with Battery Energy Storage Systems (BESS) and or Solar inverters of utility scale.

• Ability to work individually and as part of a global team

• Demonstrated experience with battery and inverter systems for the power industry

• Possess excellent communication skills and the ability to interface with senior leadership with confidence and clarity

• Strong leadership skills, strong organizational vision, customer‑centricity, and the ability to build and energize high‑performance teams

• Masters Degree in Engineering from an accredited college or university

• Experience working cross‑functionally between Engineering, Sourcing, Manufacturing, Logistics, Product Management, etc.

• Ability…