Manager, Network Engineering

Department: Broadband - Network Engineering Services

Location: Lubbock, TX

JSI invites you to join our team as a Manager, Network Engineering on our Broadband IP team in our Lubbock, TX office where you'll play a critical role in advancing broadband and telecommunications initiatives that expand connectivity and drive digital inclusion—while advancing your career within a mission-driven, growth-focused organization.

About the Company:

JSI is a leading full-service consulting firm specializing in broadband solutions. For over 60 years, we have provided independent communications service providers with expert financial, engineering, management, operational, regulatory, and strategic guidance. Our extensive industry knowledge and proven track record of success have empowered clients to achieve sustainable growth and profitability. With clients nationwide and a powerful presence in markets across the United States, JSI empowers rural and regional broadband providers to expand, evolve, and excel in a rapidly shifting digital world.

• Directly manage the Engineers (Level I through III) delivering fiber access and DWDM/optical transport engineering and consulting work, holding them accountable for delivery quality, client satisfaction, and professional development.
• Own team‑level performance and efficiency outcomes, including your own billable utilization as well as the team's, project margin, schedule adherence, and delivery quality across fiber access and optical transport engagements.
• Lead day‑to‑day personnel management for team members, including staffing input, performance reviews, career development planning, and recommendations on compensation, promotion, and disciplinary action.
• Lead the design and scaling of multi‑vendor network strategies and transitions in your primary domain — PON access networks (Calix, Nokia, Adtran, etc.) or DWDM/optical transport systems (Ciena, Nokia, Cisco, Ribbon, etc.) and contribute to design decisions in the complementary domain.
• Oversee development of technical specifications, BOMs, and designs across fiber access and optical transport projects
• Review and approve engineering designs and project deliverables across the team's fiber access and optical transport work, owning the quality and accuracy of team output.
• Personally serve as lead engineer or senior technical resource on select client projects carrying individual project deliverables alongside team management responsibilities.
• Serve as a client‑facing advisor on fiber access and DWDM/optical transport strategy for assigned accounts.
• Partner with the Director on team‑level staffing, capacity planning, and technical standards specific to fiber access and optical transport.
• Implement and enforce technical standards, quality‑assurance processes, and engineering methodologies within the team.
• Represent the team in project‑level client escalations and day‑to‑day relationship management.

• Proven ability to serve as a trusted client representative for fiber access and optical transport engagements, managing relationships, setting expectations, and consistently delivering results.
• Strong client service skills and the ability to communicate complex technical matters clearly and confidently, both verbally and in writing, to clients and internal stakeholders.

• Exceptional attention to detail and the ability to manage and prioritize multiple client matters simultaneously in a fast‑paced environment.
• Strong project management skills and ability to deliver on time and on budget, independently and as part of a collaborative team.
• Proficiency in Microsoft Office Suite (Outlook, Teams, Excel, Word,…