Senior Billing and Collections Representative

Responsibilities

Under minimal supervision, Senior Billing/Collection Representatives may be required to perform a variety of patient accounting functions including enrollment processes, governmental and third‑party billing, third‑party account follow‑up, self‑pay account analysis and follow‑up, payment application and department support activities, and provision of analysis of operational results management. Responsible for maintaining system statistical data and productivity reporting in a timely manner. Frequently exercises independent judgment and discretion, and within agreed upon limitations, makes financial decisions and takes action based on knowledge of the organization, its policies, procedures and/or personnel.

• 2 years Patient Accounting experience in a physician office, hospital, or medical collections.
• Experience in customer Service, third party follow‑up, government follow‑up, patient collections, account resolution, billing, data analysis and/or cash applications.

• Coursework/Training: 1 year of college or 1 year business experience.
• Medical Business Office experience in a physician office or hospital.

Our best‑in‑class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well‑being resources and much more.

Pay range: $18.16 – $27.79. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on‑call, overtime, premiums, extra shift incentives, or bonus opportunities.

Applicants in the Unincorporated County of Los Angeles:
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.