Patient Service Specialist

Patient Service Specialist

This position is responsible for ensuring smooth operation of theflow in a correctional facility medical clinic. Employees serve asprimary contacts for patients and are responsible for preparingnecessary paperwork before the patient visits, receiving patients,and maintaining records. In addition, this position may be responsible for coordinating other clinic services, responding to requests for patient information, and maintaining related information for the department. Employees in this classification receive general supervision.

Most work is performed according to established procedures; problems of an unusual nature are referred to the supervisor. Work is performed in a medical clinic setting ina correctional facility and may require a high degree of contact with patients, facility staff, and other partners.

• Point of contact for contracted Providers for managing and coordinating multiple services.
• Effectively communicates daily with Texas Tech University Health Science Center (TTUHSC) Clinical and Nursing staff tosupport patient scheduling for off-site clinics, off-site procedures, and surgeries.
• Effectively coordinates with the Lubbock County Detention Center (LCDC) security staff to manage patient transportation between facilities and off-site appointments.
• Responsible for daily duties related to patient admissions and transport for an In-patient medical facility and outpatient specialty clinic.
• Responsible for gathering and producing various data reports related to access to care and specialty services.

$25.00

$16.00

Hourly

8am
-4:30pm Mon-Fri

Lubbock

Medical Assistant Certification

UMC Lubbock County Jail

Full Time

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website athttps://app
4.ttuhsc.edu/payplan .

• Point of contact for contracted Providers for managing and coordinating multiple services.
• Effectively communicates daily with Texas Tech University Health Science Center (TTUHSC) Clinical and Nursing staff tosupport patient scheduling for psychiatric clinics, on-site procedures, and surgeries.
• Effectively coordinates with the Texas Department of Criminal Justice (TDCJ) security staff to manage patient transportation between facilities and off-site appointments.
• Responsible for daily duties related to patient admissions and transport for an In-patient medical facility and outpatient specialty clinic.
• Responsible for gathering and producing various data reports related to access to care and specialty services.

Day

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age,disability, genetic information or status as a protected veteran.

1 year of customer service, office, or related experience.

Additional education may substitute for the experience requirement.

Nationally recognized as a Great College to Work For ,TTUHSC provides much more than just a job! Enjoy excellent
benefits , including paid leave,retirement plans, wellness programs, health insurance and so muchmore. Ready to start building a rewarding career in a positive environment where you can develop and thrive?
Join us as wechange the future of health care.

Texas Tech University Health Sciences Center is enriching the livesof others by educating students, providing excellent patient care,and advancing knowledge through innovative research. TTUHSCgraduates more health care professionals than any other health care institution in the state, conferring 24.2% of all degrees and certificates awarded from health-related institutions in Texas. By providing comprehensive clinical services to more than 10 million individuals across 121 counties, TTUHSC is dedicated to advancing the health of people throughout Texas and beyond.

This is where world-class education meets compassionate patient care – and webelieve that our people are the reason for our institution’slasting success and bright future.

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