Hotel Lobby Attendant

The hotel lobby attendant ensures the main entrance, lobby, and public areas are clean, welcoming, and safe, creating a positive first impression for guests. Key responsibilities include vacuuming, cleaning, polishing, maintaining restroom cleanliness, greeting guests, providing directions, assisting with special requests, and acting as a crucial, friendly, and professional point of contact.

• Cleaning & Maintenance:Maintain pristine, high-traffic public areas, including cleaning glass doors, sweeping, mopping, dusting, polishing furniture, vacuuming carpets, and emptying trash cans.
• Guest Services:Greet guests with a professional, friendly demeanor. Offer assistance, provide information about hotel amenities and local attractions, and direct visitors to their destination.
• Public Restroom Maintenance:Regularly check, clean, and restock public restrooms to ensure they meet hygiene standards.
• Safety & Security:Monitor the lobby for safety hazards, enforce building security, and assist with emergencies.
• Support & Logistics:Assist with luggage, manage incoming deliveries, and support housekeeping or front desk staff as needed.

• Communication
  
  Skills:
  
  Strong verbal communication to assist guests effectively.
• Physical Stamina:Ability to stand for long periods, lift, bend, and move furniture for cleaning.
• Attention to Detail:Keen eye for cleanliness and presentation to maintain high standards.
• Reliability:Professional, punctual, and able to work independently.
• Experience:Often an entry-level position; prior hospitality or cleaning experience is a plus, but training is frequently provided.