Event Manager and Hospitality Supervisor

POSITION:
Event Manager and Hospitality Supervisor

DEPARTMENT:
Event Services

REPORTS TO:

General Manager

FLSA STATUS:
Full-Time, Salaried, Exempt

• Supervises staff and oversees all aspects of facility operations related to events, both staged and private, to support banquet and hospitality operations.
• Meets with client groups to plan and organize assigned meetings and/or events.
• Coordinates activities with various service contractors for assigned meetings and/or events.
• Guides clients in preparation of events by interpreting and explaining contract provisions, policies, and procedures.
• Keeps clients informed of status of deadline schedules, including floor plan submissions, meeting room set‑up specifications, insurance requirements, and other relevant details.
• Prepares cost estimates and monitors final billing.
• Coordinates with culinary, F&B, and service teams on menus, timing, and special requests.
• Ensures compliance with alcohol service policies and guest safety standards.
• Provides clear, concise, and timely communication of detailed requirements to operational departments.
• Assists in scheduling operational set‑ups to provide equipment or service needs.
• Monitors and supervises facility set‑up when necessary.
• Serves as primary liaison between clients and facility departments.
• Monitors in‑house events, maintaining close contact with clients and facility staff to ensure successful events.
• Follows up on all client requests, concerns, and problems.
• Monitors food presentation, service flow, and adherence to standards of excellence.
• Supervises banquet and service staff during events to ensure high‑quality service delivery.
• Attends appropriate planning, organization, and other events related to assigned responsibilities.
• Serves as Manager on duty as required.
• Executes or manages other duties as assigned.

• Carry out supervisory responsibilities in accordance with all Legend Global policies and applicable laws.
• Interview, hire, and train employees.
• Plan, assign, and direct work.
• Appraise performance.
• Reward and discipline employees.
• Address complaints and resolve problems.

• Bachelor's degree (B.A.) from a four‑year college or university.
• Minimum of two years management‑level experience coordinating events in a multi‑purpose facility serving conventions, exhibits, trade and consumer shows, athletic events, concerts, sales meetings, food, and beverage functions in a convention center or major hotel.
• Excellent verbal and written skills.
• Working knowledge of the principles of facility management, services, and equipment for a similar facility.
• Food handler’s and Alcohol service certifications required.
• Excellent organizational, planning, and interpersonal skills.
• Exceptional written and verbal communication skills.
• Ability to prioritize multiple projects.
• Demonstrated problem‑solving and communication skills.
• Supervisory experience required.
• Professional presentation, appearance, and work ethic.

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401(k) plan.

Location:

On site at Buddy Holly Hall, Lubbock, Texas.

Physical demands and reasonable accommodation details are described in the job posting.

Legends Global is an Equal Opportunity/Affirmative Action employer and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.