Director of Information Technology

The Opportunity

We’re hiring a Director of Information Technology to set the vision and lead technology strategy for a growing, community-focused financial institution. This leader will shift IT from a historically reactive function to a proactive, strategic business partner
—driving planning, vendor leadership, modernization, and cross-functional collaboration to improve both the employee and customer experience.

This role is ideal for a business-minded IT leader who can build roadmaps, guide decision-making, and manage partners in a highly outsourced environment
—without needing to be hands-on day-to-day technically.

Reporting To: Chief Operations Officer
Partnering Closely With: Chief Risk Officer / Information Security (security function is separate)
Team: Small internal team (help desk + admins) with significant managed services support

Strategy & Leadership

• Build and execute a multi-year IT strategy and roadmap aligned to business priorities
• Establish a consistent strategic planning cadence (current state → future state, priorities, sequencing, budget)
• Serve as a trusted advisor to senior leadership on technology decisions, tradeoffs, and risk

Vendor & Budget Management (Critical)

• Own vendor relationships and performance across core IT services and managed providers
• Lead budgeting, contract reviews, and renewals; ensure service levels, cost control, and accountability
• Evaluate upcoming vendor decisions (e.g., network/provider reviews) and drive selection processes

Technology Enablement & Operational Excellence

• Ensure stable, secure, reliable IT operations and excellent end-user support
• Strengthen internal systems and processes that improve productivity and reduce friction
• Collaborate across departments to identify pain points and implement practical solutions

Program Delivery & Change Management

• Support key initiatives and implementations (e.g., core ecosystem integrations, loan origination platform rollout/migration)
• Improve project discipline, documentation, communication, and adoption across the organization

Risk, Compliance & Security Partnership

• Partner closely with risk/compliance and managed security functions to support regulatory requirements
• Ensure IT practices align with security standards, audits, and risk management expectations

Team Leadership

• Lead, develop, and retain a high-performing IT team
• Create clear ownership, expectations, and growth paths; reinforce a culture of service and continuous improvement

Core Platforms & Environment (Helpful Context)

• Core banking platform:
  Jack Henry (experience highly valued)
• Loan origination:
  nCino implementation underway (go-live targeted early spring)
• Infrastructure: highly outsourced / cloud-forward (minimal or no on-prem footprint)

• 7+ years of progressive IT experience with 3+ years in leadership
• Strong experience in strategic planning
  , IT road mapping, and building a function forward
• Proven success managing vendors, budgets, and outsourced environments
• Working knowledge of IT risk, regulatory expectations, and audit readiness in a regulated environment
• Clear communicator who can translate technology into business impact for non-technical leaders
• Financial services experience strongly preferred (or similarly regulated industry)

• Experience with Jack Henry and/or nCino
• Digital transformation exposure and practical AI enablement (process automation, service enhancement, internal productivity)

Preference for being based near key operations, with flexibility for strong candidates in major regional hubs (hybrid/on-site expectations based on location).

• Competitive base salary (broad range based on experience)
• Annual incentive program tied to organizational performance (percentage of base)
• Comprehensive benefits package

• Lead a meaningful shift from “keep the lights on” to strategic IT leadership
• High visibility and executive partnership
• Opportunity to modernize systems, improve employee experience, and support growth—without being buried in hands-on engineering