Endpoint Operations Technician - Onsite

Location- Alpharetta, GA;
Charlotte, NC;
Chicago, IL;
Colorado Springs, CO;
Conshohocken, PA;
Dallas, TX;
Denver, CO;
Fargo, ND;
Garden City, NY;
Houston, TX;
Jacksonville, IL;
Lenexa, KS;
Los Angeles, CA;
Lubbock, TX;
Morristown, NJ;
Mt Juliet, TN;
New York, NY;
Purchase, NY;
Topeka, KS

TECHNICAL QUALIFICATIONS

• Minimum of 5 years of hands-on experience working with Azure Virtual Desktops.

• Minimum of 5 years of experience as an Endpoint Operations Technician or similar.

• Working knowledge on Microsoft Azure, FsLogix, GPO, Active Directory and Power Shell.

• Experience with Day-to-day Endpoint Operations and escalations support.

• Experience developing and testing software packages using Install shield or equivalent.

• Skills managing a VDI environment (Azure Virtual Desktop preferred).

• Expert with SCCM administration, patch management, Imaging, Scripting, MSI, Packaging & Automation.

• Expert with administering and deploying software using SCCM in a global environment, developing and maintaining workstation images using SCCM.

• Expert in patch management including bios and firmware updates, service pack upgrades, and application-based updates.

• Scripting experience is considered a plus (batch, SQL, Power Shell, vbscript).

• Working knowledge of the ITIL framework.

• Expert End Point Protection Engineering.

• Experience with Windows 10/11, Active Directory Structure, and Managing Group Policies.