Epic Analyst

Position Description

Implements, upgrades, and supports assigned application module(s). Troubleshoots and resolves reported system and application problems in the test and production environment. Documents and describes processes and procedures relating to current and future systems environments.

Requisition

45043

Optional Attachments

Recommendation/Referral

Travel Required

Up to 25%

Pay Grade Maximum

11510.58

Major/Essential Functions

* Configure, implement, test, maintain, and support assigned Epic application modules and related system integrations.

* Analyze user requirements, workflows, and business processes to develop effective system solutions and optimization opportunities.

* Troubleshoot, diagnose, and resolve application, system, and interface issues in test and production environments.

* Collaborate with clinical, operational, and technical stakeholders to gather requirements, recommend solutions, and support system enhancements.

* Participate in all phases of the software development lifecycle (SDLC), including requirements gathering, design, testing, implementation, and ongoing support.

* Develop and maintain system documentation, workflows, procedures, training materials, and change-management records.

* Perform system testing, validation, and quality assurance activities to ensure application functionality, reliability, and compliance with organizational standards.

* Manage assigned projects, tasks, and support tickets while meeting established deadlines and service-level expectations.

* Monitor system performance and proactively identify opportunities for process improvement, workflow optimization, and increased user satisfaction.

* Maintain Epic certifications and stay current with application updates, enhancements, and industry best practices.

* Work independently and collaboratively within cross-functional teams to achieve project objectives and operational goals.

* Provide on-call, after-hours, and weekend support as required for system upgrades, implementations, and issue resolution.

* Travel to various organizational locations as needed to support users, projects, training, and system implementations may be required.

* Perform additional duties and participate in special projects as assigned.

Grant Funded?

No

Pay Grade Minimum

4185.67

Pay Basis

Monthly

Work Location

Lubbock

Preferred Qualifications

* Epic Cogito certification

Department

Clinical Transformation Lbk

Required Attachments

Cover Letter, Professional License or Certification, Resume / CV

Job Type

Full Time

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at https://app
4.ttuhsc.edu/payplan.

Shift

Day

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.

Required Qualifications

* Must have and maintain an active Epic Certification.

* Bachelor's degree and one year of experience or a combination of education and experience to equal (5) years of relevant experience.

Does this position work in a research laboratory?

No

Jeanne Clery Act

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees.

To view this report, visit the TTUHSC Clery Act website at https://(Use the "Apply for this Job" box below)..

Introduction

Nationally recognized as a Great College to Work For, TTUHSC provides much more than just a job! Enjoy excellent benefits, including paid leave, retirement plans, wellness programs, health insurance and so much more. Ready to start building a rewarding career in a positive environment where you…