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Technical Support & Process Improvement Analyst

Job in Lubbock, Lubbock County, Texas, 79430, USA
Listing for: YSI Incorporated
Full Time position
Listed on 2026-07-16
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 42000 - 65000 USD Yearly USD 42000.00 65000.00 YEAR
Job Description & How to Apply Below

Xylem is seeking a Technical Customer Service Representative to join our team in Lubbock, TX. The role focuses on resolving a broad range of customer issues, analyzing feedback for trends, and improving the customer support process.

You will handle inquiries via phone, email, or chat and provide clear, step-by-step technical guidance. Responsibilities include diagnosing issues, documenting findings, collaborating with other teams to address root causes, and ensuring accurate customer records are

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