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Technical Support Analyst — Customer Solutions

Job in Lubbock, Lubbock County, Texas, 79430, USA
Listing for: Xylem
Full Time position
Listed on 2026-08-09
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 90000 USD Yearly USD 60000.00 90000.00 YEAR
Job Description & How to Apply Below

Xylem is seeking a Customer Support Analyst to resolve a wide range of customer issues, analyze feedback, and suggest improvements to the support process. You will handle inquiries via phone, email, or chat, diagnose technical issues, and provide clear, actionable guidance to customers.

The role requires collaboration with cross-functional teams, meticulous record-keeping, and a commitment to customer satisfaction as part of Xylem’s global mission to improve water solutions.

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