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Tier 1 Helpdesk Engineer — On-Call, IT Team
Job in
Lubbock, Lubbock County, Texas, 79430, USA
Listed on 2026-08-30
Listing for:
Simpatico Systems, LLC
Per diem
position Listed on 2026-08-30
Job specializations:
-
IT/Tech
HelpDesk/Support, Systems Administrator, IT Support
Job Description & How to Apply Below
Simpatico Systems, LLC provides IT helpdesk support for 200+ SMB and enterprise customers across 7 states. You will collaborate with Level 2 operations to shape the future helpdesk, handling alerts, ticketing in Connect Wise, and documentation. The firm emphasizes growth, defined promotions, and a strong compensation path.
Ideal candidates bring strong networking skills, Windows/Linux familiarity, and excellent communication. Being on-call on a rotation is required periodically.
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