Senior Engineering Program Manager IS - Service

Senior Engineering Program Manager IS – Service Now

Providence Health & Services invites applications for a leadership role focused on designing, implementing, and continuously improving Service Now‑based solutions that enhance caregiver experience and add organizational value.

• Collaborate with business and technical stakeholders to align priorities and ensure successful outcomes.
• Create a clear vision and roadmap for Service Now initiatives that support organizational goals.
• Own the product end‑to‑end: backlog management, release planning, and continuous improvement.

• Bachelor’s degree in Computer Engineering, Computer Science, Mathematics, Engineering or equivalent education and experience.
• 5+ years of related experience with strong program and project experience.

• Experience in a healthcare environment.
• 5+ years of Service Now experience.
• Cross‑functional collaboration, stakeholder engagement, strategic thinking, change management, data analysis, and process improvement (Lean/Six Sigma).

• California – $63.91–$108.82 (full range)
• Montana – $49.36–$84.05
• Oregon – $57.16–$97.32
• Washington – $63.91–$108.82
• Texas – $46.76–$79.62

Providence offers comprehensive benefits including retirement 401(k) with matching, health, dental, vision, life, disability insurance, paid parental leave, vacations, and wellness resources.

Remote work available with a primary office in Portland, OR.

Providence is an Equal Opportunity Employer. We are committed to an inclusive workforce and comply with all federal, state, and local anti‑discrimination laws.