Managing Director - Internal Medicine Clinic

Extended Job Title

Managing Director - Internal Medicine Clinic

Plans and directs the overall operation of a complexarea/department and provides leadership for staff members. Underexecutive direction, performs highly varied administrative duties involving the use of independent judgment and professional skills.

Responsible for all employees assigned to area.

45889

Up to 25%

17473.5

Manages daily administrative operations of clinical practice,including establishing work priorities; resolves problems relatedto the day-to-day operations of the unit. Participates as a team member with the IM leadership team and works effectively with the leadership of the School of Medicine, UMC and other clinicstakeholders.

• Effectively performs department administrative tasks including,but not limited to hiring, coaching, evaluating, and discipliningstaff as appropriate.
• Clinical Operations:
  Manages and evaluates operation of assigned clinics, including but not limited to: working collaboratively with our central access team to navigate patientaccess, patient satisfaction(including efficient operation of the telephone system, patient registration, patient accounting,providing feedback to providers), and appropriate staffing.
• Marketing/Outreach/Business Development:
  Continually evaluatesexisting services and identifies new program opportunities or enhancements. Conducts outreach/business development on behalf ofthe IM and CCVH and as available for targeted divisions within theIM Department.
• Quality/Patient Safety:
  Quantifies clinic efficiency and effectiveness through benchmarking and continuous quality improvement. Works and communicates to ensure the dissemination of necessary and useful information.
• Financial:
  Ensures cost-effective, efficient operations;
• Assists in developing and managing annual operating budget;works collaboratively with our central access team to provide oversight and direction of clinic registration, managed care andpoint of service collections and communicates regularly with departmental billing and coding to ensure optimal revenue cycle management;
  Assures proper vendor selection and acquisition and payment of supplies and services. Assist with the annual operating budget and work to reduce expenses and/or waste.
• Communicates professionally and effectively with team, faculty members, Division Chief, and/or Administrator regarding patient,staff, and physician issues, and clinic needs. Communicatespertinent information to staff during regularly scheduled meetings;leads and participates in required meetings. Support activities to increase employee satisfaction/engagement.
• Assists in developing effective strategic, business and marketing plans, along with action steps and implementationdates.
• Develops and manages any pertinent and necessary operating policies and procedures for the assigned clinical area, withapproval from the Division Chief.
• Prepares monthly clinic operation metric reports as directed by leadership. Provides report analysis for referral patterns,physician availability/capacity, appointment waiting periods,patient satisfaction, call center performance, quality metrics and appointment statistical data.
  
  - Provides leadership and direction for strategic initiatives and KPIs.

No

6354

Monthly

M-F 8-5

Lubbock

Internal Med Dept Lbk Genl

Full Time

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at https://app
4.ttuhsc.edu/payplan .

Day

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age,disability, genetic information or status as a protected veteran.

Bachelor's degree required. Seven years of progressively responsible management experience is required. Education beyond the bachelor's level may substitute for required experience on ayear-for-year basis.

No

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