Customer Experience, Product Marketing Manager, Networking
Listed on 2026-06-26
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Marketing / Advertising / PR
Product Marketing, Marketing Strategy, Marketing Communications, Marketing Manager
Application Window
The application window is expected to close on: 06/30/2026. Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.
TitleCustomer Experience, Product Marketing Manager, Networking
GradeGrade 11
Meet the TeamThe Customer Experience (CX) Marketing team’s role is to differentiate and elevate Cisco as an advanced customer experience that is personalized, proactive, and predictive.
The Product Marketing team has a mix of high-performing product marketers and go-to-market strategists, encompassing experience across positioning, messaging, content strategy and development, launch execution, and competitive analysis.
OverviewAs a Product Marketing Manager for networking services (Campus, Branch, Data Center, IoT) at Cisco, you will integrate deep market insight and technical acumen to drive product positioning, messaging, and go-to-market execution. Your goal is to ensure Cisco’s offerings are understood, wanted, and adopted by our target audiences.
Key Responsibilities- Scope: Own the end-to-end marketing strategy for multiple products and/or services across multiple portfolios.
- Go-To-Market (GTM) Strategy & Execution: Architect comprehensive GTM strategies for complex, multi-product or high-priority launches, and/or solution roll-outs or market expansions.
- Positioning, Messaging, and Content: Define the overarching portfolio narrative and thought‑leadership themes. Prepare presentations, demos, briefs, and other marketing/sales collaterals as needed.
- Sales, Partners, and Field Enablement: Support the global enablement strategy for a portfolio. Align sales motions, routes to market, and partner models to ensure field readiness.
- Market, Customer & Competitive Intelligence: Lead structured intelligence programs (such as market surveillance and win/loss analysis) to inform strategy.
- Stakeholder &
Cross-Functional Collaboration:
Align business units on portfolio priorities. Influence product roadmaps and capacity allocation to maximize market impact and customer value. Lead and support cross-functional initiatives (launches, events, digital journeys, competitive plays).
- Bachelor’s degree.
- 8+ years of related experience.
- Demonstrated experience creating product vision/direction via compelling positioning and messaging.
- Proven experience launching new products and growing to a mature business.
- Strong organizational and analytical skills, excellent written and oral communication skills, including experience in sales discussions.
- Strong ability to influence and work cross‑functionally.
- Strong domain and technical knowledge of networking services and products.
- Exceptional writing and presentation skills.
- Skilled in applying AI tools and prompt engineering best practices to optimize daily tasks and improve individual and team output.
- Previous experience in IT networking B2B marketing.
- Business development experience preferred.
- Ability to deliver results in global, matrixed environments comprised of internal and external stakeholders.
- Ability to travel domestically and internationally 25% of the time.
- Professional and technical certifications in product marketing, AI, or Security (e.g. CCNA, CCST).
The starting salary range posted for this position is $ to $ and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation, equity, or benefits.
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training.
BenefitsU.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long‑term disability coverage, and basic life insurance. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below:
- 10 paid…
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