Assistant Manager

Our Snooze Story

We are Snooze, the OG brunch leaders who have never stopped flipping the script on breakfast, powered by culinary creativity, unmatched hospitality, and a passion for our communities. Our Snoozers bring their authentic selves to work every day. This allows us to serve our Guests through genuine care and radical hospitality.

Joining Snooze means joining a team that disrupts the ordinary. Our menu is built on responsibly sourced ingredients—cage-free eggs, respect for animal welfare, and no added hormones or antibiotics—and bold ideas that energize Snoozers and Guests alike. Our impact goes beyond the plate, we’ve invested over $1M into local communities and created inclusive, vibrant spaces for the neighborhoods we serve.

We know that, just like pancakes, our people are better with passion, purpose, and pride. Here, you’ll find more than a job. You’ll find a place to fuel your future, be celebrated for who you are, and help us make mornings brighter, bolder, and better for everyone.

As a Snooze Assistant Manager (AM), you're stepping into leadership with a focus on daily operations, team support, and the ultimate Snoozer and Guest experience. Whether your jam is FOH or HOH, you’ll help run high‑energy shifts, keep the vibes up, and the quality consistent. You're a coach, a motivator, and a hands‑on leader who's ready to grow.

This is an entry‑level leadership role, perfect for someone stepping up from a Supervisor or similar leadership level role.

• No late nights—you’ll be home by dinner time every night!
• Weekly pay and competitive hourly rates
• Competitive Basic Health, Dental, Visions, Pet and Accident Insurance Plans
• Employer paid Short Term disability and Life Insurance Plans
• 401k/Roth 401k Plans
• 120 Hours (15 days) of vacation time accrued per year and paid at a regular rate
• 40 Hours (5 days) of paid sick time paid at regular rate per year
• Four (4) Paid Holidays
  - Thanksgiving, Christmas, your birthday and your company anniversary.
• 8 Hours (1 day) of paid community volunteer time paid at regular rate per year
• 100% paid meal benefits
• Other benefits including potential field trips, community engagement, and personal and professional growth
• The opportunity for development and advancement opportunities.
• Unlimited dance parties (we don’t take ourselves too seriously around here)!

• Becoming a Snooze expert! Be knowledgeable of our history, vendors, products, and locations. Being comfortable sharing our story with Guests is a must!
• Completely understand all Snooze policies, procedures, standards, specifications, guidelines and expectations.
• Ensure that all Guests feel welcome and are given responsive, friendly, courteous and exceptional service.
• Maintain expert knowledge of Snooze’s recipes and Food & Beverage Doctrine to ensure consistent preparation and presentation across all shifts.
• Continuously monitor food and beverage quality throughout each shift, ensuring every item meets Snooze’s standards for taste, presentation, and temperature.
• Execute daily systems and checklists put in place to ensure safety, sanitation, and recipe adherence.
• Oversee and manage one or more areas of responsibility, which may include ordering, scheduling, inventory control, or hiring, ensuring smooth and efficient operations.
• Maintain comprehensive understanding of the Point of Sale system and how to administer discounts and comps.
• Control cash and receipts by adhering to cash handling and reconciliation procedures in accordance with Snooze policies.
• Resolve escalated Guest concerns quickly, kindly, and professionally.
• Update hourly Snoozers with necessary information about the shift and Snooze initiatives through written and…