General Manager

2nd & Charles is a unique retail destination where customers can turn their unwanted items into something they love. Specializing in books, video games, CDs, vinyl records, and more, 2nd & Charles offers a diverse inventory that caters to a variety of interests. The store emphasizes sustainability by giving items a second life, creating value for both customers and the community.

At 2nd & Charles, there's always something for everyone to discover and enjoy.

This is a full‑time, on‑site role for a General Manager based in Lubbock, TX. The General Manager oversees the daily operations of the store, including team management, sales planning, inventory control, and customer service. Responsibilities include developing and leading a high‑performing team, achieving sales goals, maintaining quality standards, driving customer engagement, and ensuring operational excellence. Collaboration with other departments to optimize performance and customer satisfaction is a key part of the role.

• Strong leadership, team management, and decision‑making skills
• Proven experience in sales strategy, retail operations, and inventory management
• Exceptional customer service and communication skills
• Analytical and problem‑solving abilities, with attention to detail
• Proficiency in using point‑of‑sale systems and relevant software
• Ability to work in a fast‑paced environment and adapt to changes
• Previous experience in retail or a related field preferred