General Manager - Jared Jewelers - Canyon West

Title:

General Manager I

Reports to:

District Manager

The General Manager is the architect of store culture, customer experience, and business performance. They lead the total store experience, balancing luxury service, operational excellence, talent development, and strategic business leadership. The role is responsible for creating an environment where customers feel celebrated, team members are inspired, and performance expectations are consistently elevated.

• Drive business and operational excellence, owning total store performance including sales, profitability, operations, and customer experience.
• Analyze trends, identify opportunities, and activate strategies that improve performance.
• Protect profitability through payroll, inventory, compliance, and operational discipline.
• Ensure consistent execution of visual standards, launches, and promotional priorities.
• Create a culture centered on luxury service, relationship‑building, and customer confidence.
• Set expectations for appointment culture, clienteling, follow‑up, and personalized selling experiences.
• Inspire high‑performance behaviors through floor presence and visible leadership.
• Recruit, develop, and retain high‑performing talent and foster a coaching culture rooted in accountability, recognition, and growth.
• Develop future leaders through intentional feedback and development planning.
• Activate the brand promise by helping customers celebrate life’s most meaningful moments through exceptional experiences.

• 3+ years retail sales experience, or 2+ years sales experience with 1+ year of management experience required.
• Specialty retail and/or jewelry experience preferred.
• Proven ability to lead a team to results through coaching, accountability, and execution.
• Strong communication, leadership, analytical, and organizational skills.
• Ability to prioritize, resolve conflict, and drive results in a dynamic environment.
• Commitment to operating with professionalism, integrity, and confidentiality where required.

• Base pay plus commission on sales.
• Medical, dental, vision, and prescription insurance (full‑time team members).
• 401(k) plan.
• Paid Time Off (full‑time and part‑time team members).
• Paid holidays (full‑time team members).
• Tuition reimbursement, including DCA courses (based on position).
• Training and career development (Associate Training System, Management Training System, District Manager in Training, and more).
• Merchandise discounts.
• Incentive trips and contests.

Signet Jewelers is an equal opportunity employer committed to promoting diversity of all levels of employees.