Assistant Store Manager

If you are a CURRENT Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally.

As an Assistant Store Manager, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our baby essentials, help prepare them for the first day of school, and support families through key parenting moments. We seek a leader who fosters a welcoming inclusive environment, values and optimizes team and customer skills, and continually educates on product styles, features and benefits.

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and provide assistance with product styles, features and benefits.
• Foster a positive, safe and inclusive environment for employees and customers.
• Consistently model service standards and omnichannel experience while coaching others to success.
• Analyze business performance and take necessary actions to improve results by communicating and driving KPIs with the team.
• Build customer loyalty through company-sponsored programs, including credit.
• Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team.
• Recognize exceptional performance and redirect employees when needed.
• Plan, track, analyze, and report completion of tasks and financial results utilizing company tools.
• Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement.
• Reduce loss through consistent customer service, education and operational controls.

• Positive and solutions-oriented mindset.
• Effective and professional verbal and written communication skills.
• Demonstrated leadership, supervisory, and customer engagement skills.
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.).
• Minimum of 1 year of retail or related management experience.
• A high school diploma or GED.
• Ability to lift 40 pounds, bend, stoop, reach, push, pull, stand or walk for extended periods, and climb ladders.
• Availability for days, nights, weekends, and holidays, with a minimum of two closing shifts a week.

The role includes health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, paid time off, holidays, parental leave, adoption assistance, charitable matching gifts, education advancement programs, and professional development opportunities.

Carters is an Equal Opportunity and affirmative Action employer. (Minority/Female/Disability/Veteran).

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.