Deli​/Bakery Supervisor

OVERVIEW

This description is intended to outline the primary responsibilities, general nature and level of work being performed by teammates assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and competencies of the Deli / Bakery Supervisor.

The incumbent may be assigned other duties and responsibilities.

To comply with Lowe's company policies, standards, security measures and regulations. Proper performance of the duties and responsibilities of this position contributes to and ensures achievement of proper Deli / Bakery conditions. Maximizes store sales and profitability by ensuring the execution of promotional and merchandising programs in accordance with Food King's policies and procedures. Serves as a model for customer service and other vital behaviors, and instills this value in all teammates.

Creates an environment for continual learning and encourages an open dialogue among teammates. Provides leadership and motivation to promote a culture reflective of Food King's guiding principles, core values, and vision.

Responsible To:
Market Director

Teammates Supervised:
Deli / Bakery Managers

Inter-Relationships:
Frequent contact with all teammates, customers, corporate office and vendors. Occasional contact with teammates from other locations.

• Must be thoroughly familiar with all products carried in the department, including being fully knowledgeable in the difference between the many varieties and types of deli, bakery, & meat products.
• Review financial and operating results to determine where the deli / bakery department stands relative to budgeted sales, expenses, and payroll.
• Provide leadership and direction for the assigned area of deli / bakery departments.
• Provide training to Deli / Bakery Managers in the overall operation of the department.
• Ensure all aspects of Management Awareness is followed.
• Evaluate deli / bakery needs, and plan and execute those needs.
• Communicate and coordinate with Deli / Bakery Managers to provide feedback from the store.
• Set up resets and help to perform such tasks.
• Perform deli / bakery responsibilities in absence of Market Manager.
• Interface with manufacturer and sales representatives; evaluate vendor promotions in accordance with company policy to select and purchase those products that provide savings benefits with a goal of increasing sales, inventory turnover and customer traffic in the store.
• Responsible for efficient and effective delegation of duties to achieve maximum performance of teammates including proper follow-up to assure satisfactory performance.
• Keep work area maintained appropriately to ensure a safe work environment for teammates and customers.
• Perform other duties.
• Fill in as a Market Manager.
• Unload trucks, break down loads and stock product.
• Work with deli / bakery department teammates to identify root causes of issues and inefficiencies.
• Constantly interact with teammates to ensure that all teammates understand Food King's expectations.
• Constantly interact with customers.
• Adhere to all compliance of company policies, programs, procedures and guidelines.

• High School Diploma or equivalent required. College background preferred.
• 5 years experience in the deli / bakery department operations.
• Completion of a management training program or equivalent combination of education and experience.

• Knowledge of various types of deli, bakery & meat products.
• Knowledge and ability to operate deli, bakery & meat department equipment.
• Ability to read and write English.
• Good customer relations skills.
• Ability to calculate gross margins and retail prices.
• Ability to manage effectively.

None.

• Frequent exposure to refrigerated storage areas and damp, humid conditions.
• Works on wet or slippery surfaces.
• Noise level normally moderate. Can be extreme when power tools or other equipment are in use.
• Subject to communicable disease.

• Heavy work—exerting 50-100 pounds of force occasionally, and 25-50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects.
• Requires walking and/or standing up to a significant degree.
• Must be able to climb, stand, bend, push or pull, twist, grasp, squeeze, stoop, kneel, squat, reach, handle, finger and feel.
• Must be able to read small numbers and dates in the meat dept.
• Subject to psychological stress.