Retail Assistant Store Manager

Retail Assistant Store Manager

$14.00 to $17.00 per hour. We offer an easily achievable commission structure that pays you for every transaction you process. Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $14.11 per hour ON TOP OF YOUR HOURLY RATE.

• Comprehensive Medical, Dental, Vision, Life, Supplemental and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9 AM and close at 6 PM; many stores are closed on Sundays.
• Our Earned Wage Access program is available to all employees on the second day of employment. Employees have access to withdraw up to 50% of the wages earned up to seven times in a payroll cycle.
• The ability to earn unlimited commission above your hourly base rate.
• VACATION:
  Employees are granted one week of paid vacation after completing six months of active, full‑time service. Eligible employees receive an additional week of vacation after one year of service and two weeks on each anniversary thereafter (12‑month cycles). After five years, employees receive 120 hours (15 weeks) of vacation.
• SICK/PERSONAL:
  Employees are granted 8 hours after six months of employment, then 16 hours each anniversary thereafter (years 2‑5). After five years, employees receive 24 hours.
• Employee discounts are available to all employees on the first day of active employment.
• Tuition Reimbursement through First Cash Education (allowing up to $2,000 per year) is available to full‑time employees who meet the minimum program requirements.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto‑enrollment in the First Cash 401k program after six months of employment.
• Access to the First Cash Pet Insurance program.

We are seeking an Assistant Store Manager with a minimum of six (6+) months of management/3rd key experience. Assistant Store Managers are accountable for the day‑to‑day operations of the store and promoting a positive, productive environment. This position partners with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals and manage Customer Relations and Customer Satisfaction.

The role sets the tone for a customer‑centric environment. The Assistant Store Manager also analyzes store financial statements to ensure financial goals are met, commits to the company’s asset protection program, promotes the business, and targets new customer acquisitions. Work involves a variety of merchandise including tools, electronics, firearms (in FFL locations) and more.

This position offers an hourly wage;
Assistant Store Managers also earn commission based on productivity and a bonus based on store performance. Pay is based on location, qualifications and experience.

• Facilitate a customer‑centric environment by engaging customers professionally and addressing issues promptly.
• Monitor and assist in the training of Pawnbrokers to meet First Cash standards.
• Recruit top talent by sourcing candidates through company‑prescribed channels.
• Open and close the store, including counting cash drawers and merchandise, and ensuring procedures are followed to protect assets.
• Ensure asset protection through inventory control, property safety procedures, documentation and securing customer loans.
• Administer processes and procedures within the store, including inventory, loan management, merchandising, store presentation, store systems and enterprise‑level reporting.
• Evaluate the store's financial statements and drive profitability through communication and goal setting.
• Ensure operating standards meet or exceed First Cash standards.
• Monitor loan qualification and buying processes to ensure the value and integrity of all loans issued.
• Complete assigned tasks and training for self‑development as requested.
• Communicate clearly with employees to ensure they understand the store’s mission and profit objectives.
• Remain up‑to‑date on product knowledge.
• Act as manager on duty in the absence of the Store Manager.
• Perform other related duties as assigned.

• Mus…