Full Time Retail Associate

Full Time Retail Sales Associate

Red Raider Outfitter | Lubbock, TX | Full-Time

Pay: $15.00 – $22.00 per hour (based on experience)
Hours: 35–40 per week, year-round

This is a full-time, year-round position with consistent hours, and a real path into store leadership.

We're looking for someone who wants steady work and room to grow — not a seasonal or supplemental job.
This role requires open weekday daytime availability in addition to weekends and event days
, so it's built to be someone's primary position.

Several of our current store managers and key holders started exactly here, as full-time associates. This is a role people build a career from.

Every guest who walks through our door gets greeted — out loud, every time. That's the heart of what we do, and it's the one thing we ask of everyone on our team.

If greeting strangers feels uncomfortable at first, that's normal. Most of our team felt that way on day one. It gets easier fast, and we'll coach you through it.

Full-time also means something specific at RRO:
you help set the tone. You're on our floor 40 hours a week, and newer team members learn by watching you. It's real responsibility, and we think that's part of what makes the role worth having.

We've been Lubbock's home for Texas Tech gear since 1975. We created the original Wreck 'Em Tech game day shirt in the early '90s — Texas Tech picked it up after us. This year marks the 27th edition of that tradition.

For a lot of our guests, walking into our store is part of the Texas Tech experience: a parent buying their freshman's first shirt, an alum back for homecoming, a family driving in for their first game at The Jones.

Our brand promise: We deliver superior Texas Tech products with game day spirit each and every day.

Your job is to make that promise real for every person who walks in.

• Host guests. Greet everyone using our standard. Ask what they're shopping for. Learn their story. Walk them through the store rather than pointing.
• Sell with substance. Learn the product — names, fits, fabrics, what shrinks and what doesn't — so you can recommend with confidence.
• Keep the floor show-ready. Fold, size, recover, replenish, restock between guests.
• Stay present with guests. Phones stay in the designated box during shifts so your focus stays where it matters.
• Help newer team members find their footing. Full-time associates are who part-timers learn from. Model the pace, the energy, and the greeting.
• Run register cleanly and accurately. Transactions, returns, exchanges, holds.
• Take ownership. Notice what needs doing and take care of it.
• Do the right thing when no one's watching. This one matters most to us.
• Take coaching and put it to work right away. We coach in the moment, and we expect adjustments in the moment.
• Show up for the big days. Game weekends, move-in, graduation, holidays. These are the days that define our year.

• Dependability. You show up on time, ready to work. Full-time means full-time.
• Willingness to start conversations. Greeting guests and having genuine conversations is part of the job, not a personality requirement — we'll help you build the habit.
• Accountability. You own your mistakes and growing from them.
• Steady energy across a full shift — including quieter hours and the Sunday after a big Saturday.
• Physical readiness to stand, walk, fold, lift, and move merchandise throughout your shift.
• Direct, professional communication with teammates and leadership.
• Reliable transportation to your assigned store.

Retail experience is helpful but not required. We'll teach product, register, sizing, and merchandising. What we can't teach is dependability, willingness, and integrity — bring those…